Terms & Conditions

A legal disclaimer

Welcome to Heritage Highland Ranch ("we," "our," or "us"). By accessing or using our website, purchasing products, or interacting with our services, you agree to the following Terms & Conditions. If you do not agree with these terms, please do not use our website.

1. About Us

Heritage Highland Ranch is a veteran-owned and operated Montana ranch dedicated to preserving Scottish heritage, sustainable agriculture, livestock, homesteading education, and handcrafted products.

2. Website Use

By using this website, you agree to:

Be at least 18 years old or use the site under parental supervision.
Use the website only for lawful purposes.
Not interfere with the operation or security of the website.
Not copy, reproduce, or distribute our content without written permission.

We reserve the right to suspend or terminate access for anyone violating these Terms.

3. Products

We strive to accurately describe all products. Because many of our products are handmade or naturally produced, slight variations in color, texture, size, or appearance should be expected.

Livestock photographs represent individual animals at the time photos were taken. Animals may naturally change in appearance over time.

Availability is subject to change without notice.

4. Pricing

All prices are listed in U.S. Dollars.

Prices may change at any time without prior notice.

We reserve the right to cancel any order due to pricing errors or inventory discrepancies.

5. Shipping

Shipping times are estimates only.

Heritage Highland Ranch is not responsible for delays caused by:

Weather
Carrier delays
Natural disasters
Supply shortages
Circumstances beyond our control

Customers are responsible for providing accurate shipping information.

6. Returns & Refunds

Because many of our products are handcrafted or agricultural in nature, all sales are generally final unless an item arrives damaged or defective.

If your order arrives damaged, please contact us within 7 days of delivery with photographs of the damage.

Approved refunds or replacements are made at our discretion.

Livestock deposits are non-refundable unless otherwise stated in writing.

7. Livestock Sales

Livestock sales may require deposits.

Health records, registration papers (if applicable), and transfer documents will be provided according to the sales agreement.

The buyer assumes responsibility for transportation and care once the animal leaves our property unless otherwise agreed.

8. Educational Content

Articles, blogs, videos, social media posts, homesteading information, wellness resources, and educational materials are provided for informational purposes only.

Nothing on this website constitutes veterinary, medical, legal, financial, or professional advice.

Always consult qualified professionals before making decisions affecting your health, livestock, or finances.

9. Veteran Wellness Programs

Any veteran wellness, educational, or equine-assisted activities offered by Heritage Highland Ranch are intended for educational and recreational purposes unless otherwise specifically stated.

Participation may require signed waivers.

Participation does not establish a healthcare provider-patient relationship.

10. Intellectual Property

All photographs, logos, graphics, written content, branding, product names, and designs remain the property of Heritage Highland Ranch unless otherwise noted.

No content may be copied or reproduced without written permission.

11. Limitation of Liability

To the fullest extent permitted by law, Heritage Highland Ranch will not be held liable for any indirect, incidental, consequential, or special damages arising from:

Website use
Product purchases
Livestock purchases
Educational materials
Participation in events or activities

Our maximum liability shall not exceed the purchase price of the product involved.

12. Indemnification

You agree to indemnify and hold harmless Heritage Highland Ranch from any claims resulting from your misuse of the website or violation of these Terms.

13. Governing Law

These Terms shall be governed by the laws of the State of Montana without regard to conflict of law principles.

14. Changes

We reserve the right to update these Terms & Conditions at any time. Updates become effective immediately upon posting.

Effective Date: July 2, 2026

Heritage Highland Ranch respects your privacy and is committed to protecting your personal information.

Information We Collect

We may collect:

Name
Email address
Mailing address
Phone number
Billing and shipping information
Purchase history
Account information
Information submitted through contact forms
Information voluntarily provided when subscribing to newsletters

We may also automatically collect:

IP address
Browser type
Device information
Website usage statistics
Cookies

How We Use Your Information

Your information may be used to:

Process orders
Ship products
Respond to inquiries
Provide customer service
Improve our website
Send newsletters and promotions (you may unsubscribe at any time)
Prevent fraud
Comply with legal obligations

Payment Information

Payments are processed through secure third-party payment processors.

Heritage Highland Ranch does not store complete payment card information on our servers.

We use cookies to:

Improve website functionality
Remember user preferences
Analyze website traffic
Improve customer experience

You may disable cookies through your browser settings.

Third-Party Services

We may use trusted third-party services for:

Payment processing
Shipping
Website analytics
Email marketing
Social media integrations

These providers maintain their own privacy practices.

Information Sharing

We do not sell your personal information.

We may share information only when necessary to:

Fulfill orders
Process payments
Ship products
Comply with legal requirements
Protect our rights

Data Security

We use commercially reasonable safeguards to protect your information. However, no online transmission or storage method is completely secure.

Children's Privacy

Our website is not directed toward children under the age of 13. We do not knowingly collect personal information from children.

Your Rights

Depending on your location, you may have rights to:

Request access to your personal information
Correct inaccurate information
Request deletion of your information
Opt out of marketing communications

To exercise these rights, please contact us.

Email Communications

If you subscribe to our newsletter, you may receive occasional updates regarding:

New products
Ranch news
Blog articles
Educational resources
Promotions

You may unsubscribe at any time using the link included in every marketing email.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. The revised version will be posted on this page with an updated effective date.

If you have questions regarding these Terms & Conditions or Privacy Policy, please contact us through the contact form on our website or by using the contact information listed on our Contact page.